Data Retention
How long Everr keeps your traces, logs, and metrics, and how retention behaves when your plan changes.
Everr stores your telemetry for a fixed window based on your plan. Once data falls outside that window it is removed automatically and cannot be recovered.
How long we keep your data
| Signal | Free | Pro |
|---|---|---|
| Traces | 30 days | 90 days |
| Logs | 30 days | 90 days |
| Metrics | 30 days | 13 months |
Each signal type is governed by its own retention window. On the Pro plan, metrics stick around for 13 months — long enough to compare current behavior against the same week or month last year — while traces and logs roll off at 90 days, where the per-event volume is much higher and the long-tail value is lower.
When retention changes take effect
When you change plans, the new retention windows start applying within a few minutes. There is no separate migration step.
Retention applies to all of your data, not just data ingested after the change:
- Upgrading. Your existing data is held for the longer window. Anything that already aged out under the previous plan is gone — we don't restore previously-deleted data when you upgrade.
- Downgrading. Existing data outside the shorter window will be removed in the minutes after the change. If keeping older data matters, export it before downgrading.
We chose retroactive retention (rather than grandfathering data ingested under the old plan) because it keeps the rules predictable: at any given moment, your retention is exactly what your current plan says it is. We may revisit this with a grace period for downgrades as the product matures.
How we handle failures
Retention is enforced by background processes. If those processes can't determine the correct window for a tenant — for example, during a transient outage of an internal service — they intentionally fall back to keeping data longer, never shorter. Once the issue clears, the system catches up on the next pass.
In short: an internal failure may briefly delay deletion of data that should have been removed, but it will not cause data to be deleted earlier than your plan allows.
Custom retention
Custom per-tenant retention is not currently exposed. If you have a compliance, audit, or contractual requirement that needs a non-standard window, get in touch and we'll work something out.